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Vigo Tours Privacy Policy
Vigo Tours Privacy and Confidentiality Policy
Vigo Tours is committed to protecting your privacy and handling your personal data transparently and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect and process the following categories of personal information:
1.1 Personal Identification Data
— Name and surname
— Job title or professional information (if provided)
1.2 Contact Information
— Email address
— Other contact details you voluntarily provide via forms or inquiries
1.3 Demographic and Preference Data
— Postcode or general location data
— Preferences, interests, and feedback related to tours and services
1.4 Additional Information
— Information relevant to customer surveys
— Information related to special offers, promotions, or service improvements
2. How We Use Your Information
We use the information we collect to deliver both high-quality service and relevant communication.
2.1 Service Delivery and Improvement
— To understand your needs and expectations
— To provide, manage, and improve our tours and travel services
— To maintain internal records and operational accuracy
2.2 Communication and Marketing
— To send service-related emails and updates
— To inform you about new tours, special offers, or promotions
— To contact you for voluntary market research purposes
2.3 Website Personalization
— To customize content based on your interests and browsing behavior
— To improve website performance, usability, and user experience
3. Data Security
Vigo Tours takes data security seriously. We have implemented appropriate:
— Physical safeguards
— Electronic security systems
— Managerial and organizational procedures
These measures are designed to prevent unauthorized access, disclosure, alteration, or misuse of your personal data collected online.
4. Use of Cookies
Cookies are small text files stored on your device when you visit our website.
4.1 Why We Use Cookies
— To analyze website traffic and usage patterns
— To remember your preferences and improve site functionality
— To help us deliver a more personalized browsing experience
Cookies do not give us access to your computer or any personal data beyond what you choose to share. You may choose to accept or decline cookies through your browser settings. Declining cookies may limit certain website features.
5. Links to Other Websites
Our website may contain links to third-party websites for your convenience or additional information. Once you leave our website, we do not have control over external sites and are not responsible for their privacy practices or content. We recommend reviewing the privacy policies of any third-party websites you visit.
6. Controlling Your Personal Information
You have control over how your personal data is collected and used.
6.1 Marketing Preferences
— You may opt out of direct marketing by selecting the appropriate checkbox when filling out forms
— You can withdraw your consent at any time
6.2 Updating or Withdrawing Consent
If you previously agreed to receive marketing communications and wish to change your preference, you may contact us at:
— Email: [email protected]
We will not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit permission.
7. Online Privacy Policy Only
This Privacy Policy applies solely to information collected through the Vigo Tours website. It does not apply to information collected offline or through other channels.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal, technical, or business developments. Any changes will be published on this page.
— Last updated: 15.11.2025
9. Contact Information
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, you may contact us through the following channels:
— Website: www.vigotours.com
— Email: [email protected]
— Facebook: facebook.com/vigotours
Frequently Asked Questions (FAQ)
Is my personal information shared with third parties?
No. Vigo Tours does not sell or share your personal data with third parties unless required by law or with your explicit consent.
Can I opt out of marketing emails?
Yes. You can opt out at any time by using the unsubscribe option in our emails or by contacting us directly.
Are cookies mandatory to use the website?
No. Cookies are optional, but disabling them may affect certain website features and functionality.
How can I update or delete my personal data?
You may request updates or removal of your personal data by emailing [email protected].
Is my payment information stored on the website?
No. Vigo Tours does not store sensitive payment details on its website.
Does this policy apply to offline bookings?
No. This Privacy Policy applies only to data collected through our website.