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Cancellation policy
Flexible
- Cancellation 4 days or more prior to the agreed activity starting date You are automatically reimbursed for the full activity price
- Cancellation between 48 and 96 hours prior to the agreed activity starting date You are entitled to a 50% reimbursement
- Cancellation 48 hours or later are what we call last-minute cancellations No reimbursements will be effected
Moderate
- Cancellation 10 days or more prior to the agreed activity starting date You are automatically reimbursed for the full activity price
- Cancellation between 4 and 10 days prior to the agreed activity starting date You are entitled to a 50% reimbursement
- Cancellation 4 days or later, prior to the agreed activity starting date, is considered last-minute cancellations No reimbursements will be effected
Strick
- Cancellation 30 days or more prior to the agreed activity starting date You are automatically reimbursed the full activity price
- Cancellation between 30 and 10 days prior to the agreed activity starting date You are entitled to a 50% reimbursement
- Cancellation 10 days or later, prior to the agreed activity starting date, are considered last-minute cancellations No reimbursements will be effected
Super strick
- Cancellation at least 90 days or more prior to the agreed activity starting date You are automatically reimbursed for the full activity price
- Cancellation between 90 and 60 days prior to the agreed activity starting date You are entitled to be reimbursed a total of 75% of your total booking value
- Cancellation between 60 and 30 days prior to the agreed activity starting date You are entitled to be reimbursed a total of 50% of your total booking value
- Cancellation after 30 days prior to the agreed activity starting date No reimbursements will be effected